Course Content
Introduction to Communication
What is Communication? The Communication Process Barriers to Effective Communication
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Verbal & Non-Verbal Skills
Tone, Clarity & Vocabulary Body Language, Eye Contact & Posture Appearance and Grooming for Communication
Listening & Interpersonal Skills
Active Listening Responding vs Reacting Empathy and Emotional Intelligence
Public Speaking & Presentation Techniques
Overcoming Stage Fear Structuring Your Speech Using Visual Aids & Storytelling
Mastering Communication Skills: Speak Confidently & Clearly
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